You may cancel your place at the conference up to 8 October 2017; after this time there will be no refunds.
Substitutions can be made at any time and should be detailed by email to firstname.lastname@example.org
If your place is cancelled more than one month before the conference then we will refund your booking in full, minus any bank charges or minus 3% if it was paid by credit card, to cover fees.
If your booking is cancelled less than one month before the conference then no refund will be available.
There is no cost for a substitution.