You may cancel your place at the conference up to 28 September 2021; after this time there will be no refunds.
Substitutions can be made at any time and should be detailed by email.
If your place is cancelled before the 28 September 2021 then we will refund your booking in full, minus any bank charges or minus 3% if it was paid by credit card, to cover fees.
If your booking is cancelled after the 28 September 2021 then no refund will be available.
There is no cost for a substitution.
Please note that if an in-person conference cannot proceed the relevant refund would be given I.e. the price differential between the in-person conference fee originally paid and the online conference fee due, should COVID-19 restrictions subsequently be enforced.