You may cancel your place at the conference up to 28 September 2021; after this time there will be no refunds.
Substitutions can be made at any time and should be detailed by email to firstname.lastname@example.org
If your place is cancelled before the 28 September 2021 then we will refund your booking in full, minus any bank charges or minus 3% if it was paid by credit card, to cover fees.
If your booking is cancelled after the 28 September 2021 then no refund will be available.
There is no cost for a substitution.
Please note that if an in-person conference cannot proceed the relevant refund would be given I.e. the price differential between the in-person conference fee originally paid and the online conference fee due, should COVID-19 restrictions subsequently be enforced.